With Facebook recently overtaking MySpace as the number one social networking site, it is definitely worth taking a look at if you are in business.

According to a study done recently by the Aberdeen Group companies are using sites like Facebook to improve the interactions they have with their customers. The study showed that companies that use social networking sites are 17 times more likely to improve customer satisfaction than companies that don’t use them.

If you already have a profile on the site but aren’t sure how to leverage it for networking, brand visibility and gaining feedback–check out these top tips for boosting your reach through this hot social tool.

In an Internet savvy world, acronyms have taken the place of the written word in many cases. As a webmaster you understand the language of acronyms that many may not. But do you fully understand SEO, SEM and SMO and their effects on your Web site’s traffic? A successful webmaster knows and understands the importance [...]